Client Experiences
Read what watch owners have shared about their experience with meridiop's repair and maintenance services.
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Feedback from watch owners who have used our services.
Ahmad Kamal
Kuala Lumpur
Brought in my vintage Seiko 5 with a stuck crown. Razak explained the issue clearly and gave me a fair estimate before starting work. The repair took four days as promised, and the crown now operates smoothly. Appreciated the straightforward communication throughout.
January 28, 2026
Michelle Lim
Petaling Jaya
Had my father's old automatic serviced here. The full mechanical service was thorough, though it did take nearly three weeks. The watch now keeps much better time and feels smoother when winding. They provided detailed notes about what was done, which I value for future reference.
February 5, 2026
Raj Chandran
Subang Jaya
Needed lume restoration on my diving watch. Li Teng did careful work matching the original colour, and the hands and markers now glow consistently in low light. Service took about a week. Pleased with the attention to detail and the results.
February 10, 2026
Zainab Abdullah
Ampang
Brought my watch for assessment when it started losing significant time. They recommended a full service but explained why it was needed rather than just proceeding. I appreciated the honest discussion about costs versus the watch's value before making a decision.
January 22, 2026
David Wong
Mont Kiara
This was my second time using meridiop. First service was for a crown repair, which went well, so I returned for a complete overhaul of another watch. Consistent quality and clear communication both times. They take their time to do things properly.
February 12, 2026
Sarah Hassan
Bangsar
Had concerns about water resistance on my watch after noticing condensation. They tested it, found the gaskets were deteriorated, and replaced them. Explained the importance of periodic gasket replacement even without service. Reasonable pricing for the work done.
February 3, 2026
Success Stories
Detailed accounts of repair challenges and their outcomes.
Inherited Automatic Movement Revival
Challenge
Client brought in an automatic watch inherited from grandfather, not serviced in over twenty years. The movement was seized, power reserve depleted, and accuracy had deteriorated significantly. The watch had sentimental value but unknown service history.
Solution
Complete disassembly revealed hardened lubricants and worn pivots. We cleaned all components ultrasonically, replaced fatigued mainspring and worn parts, and reassembled with fresh lubrication. Multi-day regulation brought timing within acceptable ranges for the movement type.
Results
Watch now maintains accuracy within plus-minus 15 seconds daily, acceptable for its age and movement grade. Automatic winding functions smoothly, power reserve restored to approximately 38 hours. Client reports wearing it regularly with renewed confidence.
"Seeing my grandfather's watch running again after all these years was meaningful. The service took three weeks, but the results were worth the wait. They treated it with the care it deserved."
— James Tan, Kuala Lumpur
20+
Years Since Last Service
18
Days to Complete
±15s
Daily Accuracy Achieved
38hr
Power Reserve Restored
Diving Watch Luminosity Recovery
Challenge
Vintage diving watch from the 1980s had severely degraded lume on hands and dial markers. Material had discoloured to a yellow-brown, and no longer provided visible glow in darkness. Owner wanted to maintain the watch's usability while respecting its vintage character.
Solution
Carefully removed old luminous material from hands and markers under magnification. Prepared surfaces for new application. Selected period-appropriate warm cream-coloured lume compound to match the watch's era. Hand-applied fresh material ensuring consistent coverage and profile.
Results
Restored lume provides strong, consistent glow in low-light conditions while maintaining vintage aesthetic. Colour matches the watch's aged patina appropriately. Client now wears the watch confidently in various lighting conditions, with functionality restored.
"The lume work respected the watch's vintage appearance while making it actually functional again. I can now read the time in darkness, which was the whole point of a diving watch. Thoughtful work."
— Kumar Patel, Shah Alam
40+
Years Old Watch
6
Days to Complete
12
Lume Markers Restored
100%
Functionality Restored
Track Record
Indicators of experience and client satisfaction in mechanical watch care.
Years in Operation
Since January 2018
Watches Serviced
Across all service types
Average Rating
Based on client feedback
Return Clients
Come back for additional service
Get in Touch
Reach out with questions or to discuss service for your timepiece.
Contact Details
Phone
+60 3-2148 5723Address
52 Jalan Sultan Ismail
50250 Kuala Lumpur
Malaysia
Experience Our Approach
Join the watch owners who trust meridiop with their timepiece care. Contact us to discuss your watch's needs.
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